Privacy Policy

Introduction

Stud Logix ("we", "us", "our", or "Company") operates the Stud Logix marketplace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, list items, make a purchase, or contact our support team. This includes:

• Name, email address, phone number, and physical address
• Payment and billing information (processed securely by third-party providers)
• Shipping and delivery addresses
• User-generated content (product listings, reviews, messages)
• Account preferences and settings

We also automatically collect information about your device and how you interact with our site, including IP address, browser type, device type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our marketplace services
• To process transactions and send transaction confirmations
• To respond to customer inquiries and provide customer support
• To send marketing communications (with your consent)
• To improve, optimize, and protect our platform
• To detect and prevent fraudulent activities
• To comply with legal obligations and enforce our terms of service

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping partners, and hosting providers who assist in operating our platform
• Sellers & Buyers: When you make a purchase or sale, relevant information is shared with the other party as needed to complete the transaction
• Legal Authorities: When required by law or to protect our rights and safety
• Analytics Partners: To understand how our platform is used and improve user experience

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand user behavior, and personalize content. You can control cookie settings through your browser preferences, though some features may not function properly with cookies disabled.

We use the following types of cookies:

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Collect information about how you use our site
• Functional Cookies: Remember your preferences and login information
• Marketing Cookies: Track your activity to show relevant advertising

Your Rights (GDPR Compliant)

Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your information
• Right to Portability: Receive your data in a structured, commonly used format
• Right to Object: Opt out of marketing communications and certain processing activities
• Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been violated

To exercise any of these rights, contact us using the details below.

Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. When you close your account, we will retain data as required by law and for legitimate business purposes, then securely delete it.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by posting the updated policy on our website. Your continued use of the Stud Logix platform following the posting of revised Privacy Policy means that you accept and agree to the changes.